DAY 2:
As I had rested a lot the previous day was up early and was completely ready to face any odd situation. Got ready and straight to my customers office. The role I had to play today was that of a site engineer, uh hmm.., it actually gives me shivers. While selling the products you are so very confident as if nothing available on this planet is better than the product you try to push. After trying hard to convince the person try the product atleast once to which he concedes is the best feeling one can have. But, when it comes to get it working the feeling is entirely different. Its like going for an exam. It does not matter how hard you have studied or how confident you are. An hour before the exam hands are always cold and sweaty. There are so many if and but variables that one is never confident enough whether everything would start working at the first flick of the switch. But that is why I was there. If things always started working at the first shot, they would not need me at all. Which means I would have to look for some other field of expertise. Its the same when we buy any electronic gadget e.g. a DVD player. The guy comes over and starts to set the thing up or as it may seem. People unaware of the details normally think that some settings need to be done but all the guy does is change a setting from A to B and a few minutes later back from B to A. You feel that installing a DVD player needs a professional person to do it. The other reason is that no one bothers to read the user manual provided alongwith the products. It happened with me. When the air conditioner in my room was installed the technician asked me not to use the remote and the engineer would come and program it to work with the unit. What? One needs to program the remote controller to work? Why would a company do such a thing? Flipped the manual and tadaaa.. who needs an engineer for such a stupid thing as the programming involved inserting of batteries making sure of the polarity. So, thanks to people of being scared to use an equipment which makes me an important person.
After a briefing at the office of the system configuration we proceeded to the site where I had to wait for the other guys to reach. Initial checks revealed the faults in cabling and the lack of homework done. Almost 3/4th of the day went by rectifying the faults in the cabling and as the premises had not been occupied and work was still ON, there was no place to sit. Had to stand and roam with the guys almost the whole day. Finally the time had come to power up the equipment. The only thing going in my mind was "Oh God, no faults please." The moment the equipment was turned ON and within 10 seconds about 15 faults were being displayed on the LCD. On one hand I was worried as to why they were there and on the other hand I was thankful that now was the time for me to prove my worth. We got back to work and for the next 30 mins I started dictating on how things need to be changed. All the faults were removed and everything started working fine. Initial and the most important task was now over and as it was evening we planned that the programming of the system shall be done the next day.
Headed back to the hotel with my feet aching after standing and running around for more than 11 hrs.
Long day tomorrow. After finishing this job we need to rush to another location as some emergency has been declared there and they need my expertise to sort that out. My collars are now up and I have started feeling good about myself.
As I had rested a lot the previous day was up early and was completely ready to face any odd situation. Got ready and straight to my customers office. The role I had to play today was that of a site engineer, uh hmm.., it actually gives me shivers. While selling the products you are so very confident as if nothing available on this planet is better than the product you try to push. After trying hard to convince the person try the product atleast once to which he concedes is the best feeling one can have. But, when it comes to get it working the feeling is entirely different. Its like going for an exam. It does not matter how hard you have studied or how confident you are. An hour before the exam hands are always cold and sweaty. There are so many if and but variables that one is never confident enough whether everything would start working at the first flick of the switch. But that is why I was there. If things always started working at the first shot, they would not need me at all. Which means I would have to look for some other field of expertise. Its the same when we buy any electronic gadget e.g. a DVD player. The guy comes over and starts to set the thing up or as it may seem. People unaware of the details normally think that some settings need to be done but all the guy does is change a setting from A to B and a few minutes later back from B to A. You feel that installing a DVD player needs a professional person to do it. The other reason is that no one bothers to read the user manual provided alongwith the products. It happened with me. When the air conditioner in my room was installed the technician asked me not to use the remote and the engineer would come and program it to work with the unit. What? One needs to program the remote controller to work? Why would a company do such a thing? Flipped the manual and tadaaa.. who needs an engineer for such a stupid thing as the programming involved inserting of batteries making sure of the polarity. So, thanks to people of being scared to use an equipment which makes me an important person. After a briefing at the office of the system configuration we proceeded to the site where I had to wait for the other guys to reach. Initial checks revealed the faults in cabling and the lack of homework done. Almost 3/4th of the day went by rectifying the faults in the cabling and as the premises had not been occupied and work was still ON, there was no place to sit. Had to stand and roam with the guys almost the whole day. Finally the time had come to power up the equipment. The only thing going in my mind was "Oh God, no faults please." The moment the equipment was turned ON and within 10 seconds about 15 faults were being displayed on the LCD. On one hand I was worried as to why they were there and on the other hand I was thankful that now was the time for me to prove my worth. We got back to work and for the next 30 mins I started dictating on how things need to be changed. All the faults were removed and everything started working fine. Initial and the most important task was now over and as it was evening we planned that the programming of the system shall be done the next day.
Headed back to the hotel with my feet aching after standing and running around for more than 11 hrs.
Long day tomorrow. After finishing this job we need to rush to another location as some emergency has been declared there and they need my expertise to sort that out. My collars are now up and I have started feeling good about myself.
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